DUTIES AND RESPONSIBILITIES:
1. Understand the Management Information Systems (MIS) used in:
job matching,
recruitment/outreach,
eligibility verification,
developing employment plans,
tracking customer activities and progress toward goals
monitoring data entry and performance.
Understand recruitment requirements of all funding streams
Understand data entry requirements of all funding streams
Understand customer requirements of all funding streams
CONDUCT RECRUITMENT (outreach) of customers through use of the MIS:
6. VERIFICATION OF ELIGIBILITY AND EMPLOYMENT
7. DATA ENTER the following actions in accordance with funding stream requirements. The applicable funding streams are noted in parenthesis):
8. DISCONTINUE OR CONTINUE FINANCIAL AID
Discontinue financial aid (childcare, transportation, etc.) for customers who do not comply with funding requirements
Continue financial aid for childcare (expiration updates) for customers who meet requirements
REVIEW MIS REPORTS to monitor need for actions described below:
Selective Service Report – used to monitor selective service reporting requirements. Look up Selective Service numbers for customers at the selective service website and data enter the number in the customer’s TWIST record. Notifies PSR to contact customers when no Selective Service Number is found. PSR will contact customer and request they register for Selective Service. (Selective Service registration is required for customers receiving expanded services funded with WIA funds.)
Non-Compliance TANF – Review and take action on customer records which do not have any activity recorded for more than one month.
Client Load Exception List – correct the data and submit changes for both
Choices and Food Stamps at least weekly
Submit and format the office TANF LBB Report for the current month at least once per week to review TANF Numerator and to monitor new customer certification
Submit Form 2583 Choices Information Transmittal to DHS to transmit information about changes in customer’s information (address, phone number, etc.), for rescinding sanctions, and reporting employment
Submit Form 2588 Workforce Orientation Referral to DHS as notification the conditional customer has complied with their four weeks of cooperation
Other duties as assigned
DESIRED KNOWLEDGE, SKILLS AND ABILITIES:
1. Knowledge of programs administered by TWC, TANF, WIOA, etc.
EDUCATION AND EXPERIENCE:
SPECIAL REQUIREMENTS:
Must have PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands and work environment characteristics describe here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED FOR THIS JOB. DUTIES, RESPONSIBILITIES AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.
GENERAL SIGN OFF: The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies.