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Customer Service Specialist

Serur Group of Boston

Customer Service Specialist

Allston, MA
Full Time
Paid
  • Responsibilities

    Customer Service Specialist

    Our company focuses on people first and puts a strong focus on the company 's culture. We are in the financial services industry and  provide private benefits to help protect peoples assets.  We are an international company currently enjoying our 23rd consecutive month of double digit growth which puts us in a position to hire new associates to join our team. 

    With our new office in NY we sent a couple of strong reps and managers with that being said we are looking for strong and qualify candidates to fill a few departments. Our company is named 24th happiest places to work of 2018 by Forbes Magazine. 

    This role is perfect for those that share our Platinum Rule of philosophy – do more for others than you would have them do for you - and those who want to give back to others. Here you will work in an innovative and empowering environment where you promote yourself. Candidates should be organized, responsible, quick learners and willing to change and be mentored by a team of leaders who are passionate about our business.  

    Qualifications:

    • 1-3 years of customer service experience

    • Effective communication skills

    • Ability to multi-task

    • Ethical and honest business practices

    • Motivated to take your career to the next level

    • Work Ethic

    • Bilingual (not highly necessary)

    • College degrees preferred

    Our customer service team is a hybrid of client services and team management. Here you will learn the necessary skills to lead and manage people through our extensive training programs. Candidates should have excellent communication skills and understand the importance of following up with clients to make sure they fully understand their benefits so we can fill their needs.

     

     

    Why Join Us?

    • Full-time hours

    • A fun, energetic and positive office environment

    • Merit-based career opportunities

    • Company stock options

    • Structured training and leadership program

    • NOT a micromanagement environment! We believe in Coaching for personal and profissional life.

    • Company events and trips including monthly flag football, leadership vacations, seasonal events and the opportunity to go to an annual convention (Bahamas in 2020).

    • Monthly team events

    • Payment based  on the position. Discuss on final interview.

    • You build your on schedule ( balance with personal and professional appointments).

    • Benefits after 90 days.

    • No cold calls.

    • LEADS ARE AVAILABLE! 

    *Performance based pay means you are paid entirely on commissions. While this can be very lucrative; stated pay ranges are projections based off of common averages and NOT a guarantee.