Customer Service Specialist

Our company focuses on people first and put a strong focus on company culture; we are a financial services company providing private benefits to union members in the area. We are currently enjoying our 23rd consecutive month of growth which puts us in a position to hire new associates to join our team. 

Our customer service team is a hybrid of client services and team management. Here you will learn the necessary skills to lead and manage people through our extensive training programs. Candidates should have excellent communication skills and understand the importance of following up with clients to make sure they fully understand their benefits so we can fill their needs. 

This role is perfect for those that share our Platinum Rule of philosophy – do more for others than you would have them do for you - and those who want to give back to others. Here you will work in an innovative and empowering environment where you promote yourself. Candidates should be organized, responsible, quick learners and willing to change and be mentored by a team of leaders who are passionate about our business. 

Qualifications:

•   1-3 years of customer service experience
•   Effective communication skills 
•       Ability to multi-task
•       Ethical and honest business practices
•       Motivated to take your career to the next level

WHY JOIN US?

•       Full-time hours
•       A fun, energetic and positive office environment
•       Merit-based career opportunities
•       Company stock options 
•       Structured training and leadership program
•      Company events and trips including monthly flag football, leadership vacations, seasonal events and the opportunity to go to AIL convention in Las Vegas.
•       Monthly team events

Please apply to our human resources department with your resume and a brief cover letter highlighting why you think you are the best candidate for our team. Qualified candidates will be contacted immediately for a personal interview.