Benefits:

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Company parties

Department: Front of House Reports To: Restaurant Manager -> General Manager Location: Scottsdale, Arizona Pay: $12.15/hour + Tips

Position Overview

The Server Assistant plays a critical support role in delivering a seamless and elevated guest experience, operating with awareness, urgency, and a strong sense of teamwork. This position requires versatility and a willingness to step in wherever needed, ensuring that every table is properly set, maintained, and supported throughout service. Working closely with Servers and the broader team, the Server Assistant helps drive the pace and flow of the dining room while maintaining high standards of cleanliness, organization, and readiness. This role goes beyond support, it is an active contributor to the guest experience, with the expectation to anticipate needs, assist without hesitation, and create an environment where both guests and team members feel supported.

Guest Experience & Hospitality

Demonstrate sincere hospitality toward both guests and team members, contributing to a positive and welcoming environment

Remain attentive to the dining room, anticipating guest needs and responding quickly to support the overall experience

Assist in maintaining a clean, polished, and inviting table presence at all times

Service Support & Execution

Set tables with precision and consistency, ensuring all details meet established standards

Work alongside team members to clear, reset, and turn tables efficiently without sacrificing quality

Support Servers by assisting with food running, table maintenance, and overall service flow

Act as an extra set of hands wherever needed to ensure smooth and timely service

Product Knowledge & Growth

Develop a strong understanding of menu items, beverages, and restaurant operations

Actively learn and retain product knowledge to better support the team and prepare for growth opportunities within the organization

Station Maintenance & Organization

Maintain and stock side stations with all necessary tools, equipment, and service items

Ensure all areas are clean, organized, and fully prepared for service at all times

Monitor inventory levels throughout the shift and proactively restock as needed

Team Collaboration

Work closely with Servers, food runners, and management to maintain a cohesive and efficient dining room

Communicate clearly and consistently with team members to support service needs

Perform additional duties as assigned to support overall restaurant operations