Job Summary
Ensuring that meals are presented and served in accordance with applicable regulations with positive customer satisfaction.
Accountabilities
- General
- Model the Culture Change Principles of the Eden Alternative.
- Attend in-service training, educational classes, and meetings as required.
- Read and comprehend instructions, correspondence and memos.
- Communicate and function in an interdisciplinary team.
- Maintain a thorough working knowledge of Community policies and procedures.
- Solve basic mathematic procedures.
- Maintain the highest degree of personal and professional integrity.
- Know and honor Resident Rights.
- Communicate with residents in a respectful manner.
- Respond to resident family/visitor requests in a timely and appropriate manner.
- Make independent decisions when circumstances warrant such action.
- Provide effective and courteous service to all residents, guests and co-workers.
- Resident Care
* Demonstrate knowledge of infection control and universal precautions.
* Serve meals that are both appetizing in taste and appearance, and appropriate for each resident.
- Other Duties/Responsibilities
* Work with the Dining Services Director and Lead Server to develop positive resident relationships by modeling professional customer service, problem solve proactively.
* Working with the culinary team to provide the best customer dining experience.
* Take orders from residents for our daily special and/or our table menus.
* Bus the tables accordingly before, during, and after the meal is served.
* General vacuuming, washing, stocking, and moving products for service and/or cleaning.
* Prepare the café for service following the established checklist.
* Knowledge and understanding of both the food and drink menu’s for the specials and/or daily service.
* Assists in preparation of special meals and for special events.
* To contribute to and attend all training sessions and/or team meetings as required.
* To ensure that a high standard of hygiene and cleanliness is maintained throughout each shift.
* To follow the company’s rule and procedures, informing the director of any misconduct.
* To be aware if your responsibilities with respect to health and safety codes. Reporting any accident or health risk to the dining director immediately.
* Communicate with the dining director regarding any problems with equipment, stocked products, residents, or team members.
- Physical Demands/Working Conditions
* Able to sit, stand, bend, lift, push, pull, stoop, walk, and move frequently during working hours.
* Able to lift 40 lbs. floor to waist, lift 10 lbs. waist to shoulder, lift and carry 40 lbs., and push/pull 40 lbs.
* Able to assist in the evacuation of residents.
- Qualifications and Educational Requirements
* Minimum of one year experience in a senior care or healthcare setting preferred.
* High school diploma and/or GED preferred.
* Must be at least 16 years old.
* Ability to read, speak, and write in English.
* Ability to work flexible hours.
* Ability to handle emergency situations.
* Ability to come to mandatory trainings/meetings.
Benefits for Full Time Employees
- Health & Nextera
- Dental
- Vision
- 401k - 3% matching
- (PSLF) Public Service Loan Forgiveness
- PTO/Sick
- ZayZoon - Earned Wage Access