Server In Room Dining South Coast Winery Resort & Spa

Carter Hospitality Group

Server In Room Dining South Coast Winery Resort & Spa

Temecula, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Company parties

    Competitive salary

    Employee discounts

    Flexible schedule

    Free uniforms

    Opportunity for advancement

    Paid time off

    Training & development

    Wellness resources

    The Vineyard Rose at South Coast Winery Resort & Spa is seeking an experience Server for our In Room Dining Service. We are looking for an experienced server with flexible availability.

    Some essential duties:

    · Be thoroughly familiar with menus, ingredients and methods of preparation for each dish, wine list, as well as hours of operation for all food and beverage outlets.

    · Thorough knowledge of the room layout and the property in general. Knowledgeable about the resort and its amenities.

    · Collect orders from the kitchen, ensure they have been prepared correctly; and promptly and efficiently deliver to the guest's room.

    · Fulfill all functions as required by accounting; submit signed checks to room service telephone operator, reconcile daily sales etc.

    Assist with the collection of room service trays and other food and beverage items from the guest rooms. Includes proper breakdown of trays and other items.

    Familiar with room service order taker's duties, and fill that position when needed.

    Be thoroughly familiar with all standards of proper service etiquette and practice these standards throughout the guest's dining experience. Consistently deliver courteous, professional service.

    Be aware of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.

    Relay guest complaints or comments to supervisor.

    Attend all staff meetings and supplemental training sessions. Attend pre-meal meetings and be aware of daily soup, specials and their method of preparation.

    Keep work area and equipment clean and organized at all times.

    Ensure all equipment is functioning properly; report any problems to the Room Service Captain or Manager immediately.

    Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.

    Perform any other duties as assigned by the Director of Food and Beverage, Restaurant Manager, Assistant Restaurant Manager

    Answers phone in a courteous and timely manner.

    Assist other staff members as needed to ensure optimum service to all guests.