Server

JINYA Ramen Bar

Server

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Opportunity for advancement

    Training & development

    Position Summary

    The Server is responsible for providing outstanding hospitality while executing JINYA’s corporate steps of service. This role requires strong menu knowledge, attention to detail, suggestive selling skills, and the ability to thrive in a fast-paced environment.

    Key Responsibilities

    Greet all guests within 60 seconds with a warm, genuine introduction

    Follow JINYA’s corporate steps of service from greeting to farewell

    Guide guests through the menu with full knowledge of ramen, small plates, cocktails, mocktails, and modifiers

    Ask about allergies and dietary restrictions before taking orders

    Practice effective suggestive selling (speed items, add-ons, pairings, desserts)

    Accurately enter orders and confirm items before sending to the kitchen

    Deliver food and beverages following proper naming and placement procedures

    Maintain awareness of table maintenance (pre-bussing, refilling drinks, resetting tables within 2 minutes)

    Follow all POS procedures and proper cash handling guidelines

    Maintain clean sections and assist teammates when needed

    Comply with uniform standards and appearance expectations

    Promote guest rewards program and encourage reviews

    Qualifications

    Previous serving experience preferred

    Strong communication and multitasking skills

    Ability to work in a high-volume environment

    Professional appearance and positive attitude

    Strong teamwork mindset

    Availability for evenings, weekends, and holidays

    What Success Looks Like in This Role

    ✔ Consistent execution of corporate service standards ✔ High guest satisfaction and repeat business ✔ Strong menu knowledge and confident recommendations ✔ Clean and organized section at all times ✔ Effective teamwork with FOH and BOH ✔ Ability to manage multiple tables while maintaining hospitality

    If you are energetic, guest-focused, and passionate about delivering exceptional service, we’d love for you to join the JINYA team.

    Job Types: Full-time, Part-time

    Benefits:

    Employee discount

    Flexible schedule

    Food provided

    Paid training