Benefits:

401(k) matching

Company parties

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Position: Server – Seasonal with Opportunity for Full Time

Location: La Madre, Minneapolis, MN

About Us:

La Madre is a premier Mexican dining establishment located in the Mill City District of Downtown Minneapolis. Offering an exquisite blend of traditional and contemporary Mexican cuisine. We pride ourselves on our exceptional hospitality, vibrant atmosphere, and extensive selection of fine tequilas and artisanal cocktails. We are seeking skilled and enthusiastic Servers to join our team and contribute to our guests' unforgettable dining experiences.

Responsibilities:

Guest Service Excellence:

Greet and seat guests promptly with a warm, friendly demeanor.

Provide attentive, personalized service throughout the dining experience.

Engage with guests to understand their preferences and dietary restrictions, making tailored recommendations.

Food and Beverage Knowledge:

Maintain a comprehensive understanding of the restaurant’s menu, including ingredients, preparation methods, and flavor profiles.

Demonstrate extensive knowledge of tequila, mezcal, other Mexican spirits, and our cocktail offerings.

Advise guests on ideal food and beverage pairings to enhance their dining experience, showcasing a deep appreciation for Mexican cuisine.

Order Management:

Accurately take and input guest orders into the POS system. (Toast)

Communicate special requests and dietary restrictions to the kitchen promptly.

Ensure timely delivery of food and beverages, checking for accuracy and presentation.

Upselling and Promotions:

Promote and upsell premium dishes, beverages, special promotions, and featured items to enhance guest satisfaction and boost sales.

Share detailed descriptions of dishes and beverages to entice guests.

Team Collaboration:

Work seamlessly with kitchen staff, bartenders, and other servers to ensure smooth and efficient service.

Assist colleagues during busy periods and contribute to a supportive team environment.

Cleanliness and Sanitation:

Maintain cleanliness and organization of tables, dining areas, and service stations.

Follow proper sanitation and safety protocols, including handling and storage of food and beverages.

Reset tables promptly for new guests, ensuring a welcoming and tidy appearance.

Problem Resolution:

Address and resolve guest concerns and complaints promptly and professionally.

Ensure guests leave with a positive impression and a desire to return.

Qualifications:

Proven experience as a Server in an elevated dining environment, preferably with a focus on Mexican cuisine.

Knowledge of Mexican cuisine, tequila, mezcal, is a plus; along with general beverage principles.

Exceptional hospitality and customer service skills, with the ability to create a welcoming and engaging atmosphere.

Passion for Hospitality

Strong communication and interpersonal skills.

Ability to multitask and remain calm under pressure.

A passion for Mexican culture, cuisine.

Knowledge of Restaurant POS Systems – Toast Preferred

Must be at least 18 years of age.

Benefits:

Competitive salary and tips.

Opportunities for professional growth and development.

401k with 5% Match after 1 year of employment or 1,000 hours worked; about 6 months with full time hours

PTO Starts Accruing Immediately

Employee discounts on food and beverages.

A vibrant and dynamic work environment

Opportunity for growth

How to Apply:

Interested candidates are invited to submit their resume and a brief cover letter explaining their passion for Mexican cuisine and hospitality to Alex@LaMadreMN.com. Or apply online via Indeed.com. We look forward to welcoming a dedicated and enthusiastic Server to our team at La Madre.

La Madre is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.