Server
About Us Suser Restaurant Group is comprised of Sparkies Kitchen & Bar, Stella's Table, and Union 212 Banquet Hall, located in the lakes area of Oakland County. We invite you to join our talented team that is committed to providing amazing food and service to our guests — whom we treat like family.
The Role The Server is at the heart of the guest experience at Suser Restaurant Group, responsible for delivering attentive, knowledgeable, and genuinely warm service from start to finish. This role goes beyond taking orders — it's about creating a memorable dining experience that keeps guests coming back. The ideal candidate is passionate about hospitality, takes pride in their craft, and thrives in a fast-paced, team-oriented environment.
Responsibilities
Greet guests warmly and promptly, establishing a welcoming and comfortable dining experience from the moment they are seated
Guide guests through the menu with confidence, offering knowledgeable recommendations on food, cocktails, beer, and wine
Accurately take and enter food and beverage orders, communicating any special requests or dietary needs clearly to the kitchen
Deliver food and beverages in a timely manner, ensuring accuracy and proper presentation with every plate
Check in with guests throughout their meal, anticipating needs and addressing any concerns promptly and professionally
Maintain thorough knowledge of current menu items, daily specials, ingredients, and preparation methods
Upsell food and beverage offerings naturally and genuinely to enhance the guest experience and drive revenue
Process payments accurately, handling cash and credit card transactions in accordance with company policies
Communicate effectively with the kitchen, bar, and front of house team to ensure seamless service
Maintain a clean, organized, and fully stocked section throughout the shift
Assist with opening and closing sidework duties as assigned
Adhere to all alcohol service laws and regulations, including checking identification as required
Uphold all company policies, health codes, and sanitation standards at all times
What We're Looking For
1-2 years of serving experience in a full-service restaurant preferred
Strong knowledge of food and beverage, including wine, cocktails, and beer
Michigan TIPS or ServSafe Alcohol certification preferred
Genuine passion for hospitality and creating exceptional guest experiences
Excellent communication and interpersonal skills with a warm, engaging personality
Ability to work efficiently and accurately in a fast-paced, high-volume environment
Strong multitasking and organizational skills with the ability to manage multiple tables simultaneously
Reliable, punctual, and dependable with a strong work ethic
Flexible availability, including nights, weekends, and holidays
Ability to stand for extended periods and lift up to 30 pounds regularly
Must be of legal age to serve alcohol per Michigan state law
We Offer
Employee discounts
Flexible scheduling
Real opportunities for growth and advancement
A supportive team culture built on respect, accountability, and collaboration
This Is More Than a Job. It's an opportunity to connect with guests, showcase your passion for hospitality, and be part of a team that takes pride in every dining experience. Whether you're an experienced server looking for your next home or someone ready to grow their career in hospitality, Suser Restaurant Group is the place for you. Join our team at Sparkies Kitchen & Bar, Stella's Table, and Union 212 Banquet Hall — Apply Today!