Job Description
We are seeking a detail-oriented and proactive Service Account Assistant to support the management of client accounts and ensure a high standard of service delivery. This role plays a key part in maintaining strong client relationships, assisting with account coordination, and supporting internal teams to ensure smooth day-to-day operations.
The ideal candidate is organized, communicative, and motivated to grow within a professional corporate environment.
Responsibilities
Assist in the day-to-day management and support of client service accounts
Serve as a point of contact for internal coordination related to assigned accounts
Maintain accurate records, documentation, and account information
Support account updates, reporting, and follow-ups as needed
Collaborate with cross-functional teams to ensure timely and efficient service
Identify and escalate issues to ensure prompt resolution
Contribute to process improvements and operational efficiency
Qualifications
Strong organizational and time-management skills
Excellent written and verbal communication abilities
High attention to detail and accuracy
Ability to manage multiple tasks in a fast-paced environment
Professional demeanor and customer-focused mindset
Basic proficiency with office tools and digital systems
Willingness to learn and grow within the role
Additional Information
Competitive salary ($47,000 – $51,000 per year)
Growth and advancement opportunities
Structured training and professional development
Supportive and collaborative work environment
Stable, full-time position
Exposure to account management and client services