Job Description

We are seeking a dedicated Service Account Assistant to support our account management and logistics service operations. In this role, you will collaborate closely with internal teams and clients to ensure smooth communication, accurate updates, and high-quality service delivery. This position is ideal for someone who excels in organization, professional communication, and problem-solving within a fast-paced, high-standards environment.

Responsibilities

• Provide daily support to service account managers and assist with operational coordination.

• Maintain accurate records, documentation, and client information across internal systems.

• Monitor service updates, order statuses, and client requests, ensuring timely follow-through.

• Assist with preparing reports, schedules, and service summaries as needed.

• Support client communication with clear, professional updates and follow-ups.

• Coordinate with internal departments to resolve issues and ensure service consistency.

• Uphold company standards of efficiency, accuracy, and client satisfaction.

Qualifications

• Strong organizational and administrative skills.

• Excellent written and verbal communication abilities.

• Ability to manage multiple priorities with precision and attention to detail.

• Problem-solving mindset and ability to work both independently and as part of a team.

• Proficiency with office software and service management tools.

• Commitment to professionalism, reliability, and high-quality work.

Additional Information

• Competitive annual salary of $53,000 to $57,000.

• Opportunities for professional growth and long-term career development.

• Skill-building environment with ongoing support and training.

• Stable, structured work environment with a focus on operational excellence.

• Job Type: Full-time, on-site in Riverside, CA.