Job Description

We are seeking a detail-oriented and proactive Service Account Coordinator to join our Charlotte team. In this role, you will serve as a key point of coordination between internal departments and client accounts, ensuring seamless service delivery and strong client relationships. This position is ideal for someone who thrives in a structured yet dynamic environment and enjoys managing multiple priorities with accuracy.

Responsibilities

• Coordinate and manage client service accounts to ensure timely and accurate delivery of services
• Act as a liaison between clients and internal teams to facilitate communication and resolve inquiries
• Monitor account performance and maintain accurate records and documentation
• Assist in scheduling, reporting, and administrative support related to service operations
• Identify opportunities to improve processes and enhance client satisfaction
• Support account management initiatives and contribute to overall team efficiency

Qualifications

• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• High attention to detail and problem-solving mindset
• Ability to work both independently and collaboratively
• Proficiency with standard office tools and systems
• Professional demeanor with a client-focused approach

Additional Information

• Competitive salary package
• Growth opportunities within a structured career path
• Professional and supportive work environment
• Ongoing training and skill development
• Stable full-time position with long-term potential