Service Account Coordinator

Catch Vibe Voice

Service Account Coordinator

Lawrence, MA +3 locations
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a detail-oriented and proactive Service Account Coordinator to support and manage client service accounts while ensuring smooth communication between internal teams and external partners. This role plays a key part in maintaining service quality, tracking account activity, and supporting long-term client satisfaction.

    The ideal candidate is organized, dependable, and thrives in a fast-paced professional environment.

    Responsibilities

    • Coordinate and manage daily service account activities

    • Serve as a primary point of contact for assigned accounts

    • Monitor account performance and ensure service deliverables are met

    • Maintain accurate records, reports, and documentation

    • Collaborate with internal teams to resolve issues efficiently

    • Support account renewals, updates, and ongoing service needs

    • Ensure timely follow-ups and consistent client communication

  • Qualifications

    Qualifications

    • Strong organizational and multitasking skills

    • Excellent verbal and written communication abilities

    • High attention to detail and problem-solving mindset

    • Ability to work independently and as part of a team

    • Professional attitude with a client-focused approach

    • Proficiency in basic office and tracking tools

    Additional Information

    • Competitive salary ($51,000 – $55,000)

    • Growth and advancement opportunities

    • Skill development and ongoing training

    • Supportive and professional work environment

    • Full-time, stable position

    • Job Type: Full-Time

  • Locations
    Phoenix, AZ • New Orleans, LA • Lawrence, MA • Dallas, TX