Job Description

Job Description
We are seeking a detail-oriented and customer-focused Service Account Coordinator to manage and support our client accounts. The ideal candidate will serve as a primary point of contact for clients, ensuring smooth communication, timely project updates, and exceptional service delivery. This role requires excellent organizational skills, problem-solving abilities, and a commitment to client satisfaction.

Responsibilities

• Serve as the primary liaison between clients and internal teams

• Manage service requests, project timelines, and deliverables

• Maintain accurate account records and documentation

• Monitor client satisfaction and address concerns proactively

• Coordinate with cross-functional teams to ensure projects meet quality standards

• Prepare reports and provide account updates to management

• Assist in developing strategies to enhance client relationships and retention

Qualifications

Qualifications

• Bachelor’s degree in Business Administration, Communications, or related field (preferred)

• 2+ years of experience in account coordination, customer service, or project management

• Strong organizational and multitasking skills

• Excellent verbal and written communication abilities

• Proficiency in Microsoft Office Suite and CRM tools

• Ability to work both independently and collaboratively in a fast-paced environment

• Problem-solving mindset with attention to detail

Additional Information

Benefits

• Competitive salary

• Opportunities for professional growth and career advancement.

• Collaborative and creative work environment.

• Health, dental, and vision insurance.

• Paid time off and holidays.

• Ongoing training and development programs.