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Service Account Coordinator

GG Media

Service Account Coordinator

Louisville, KY
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a Service Account Coordinator to support client accounts and internal operations through effective coordination, organization, and communication. This role plays a key part in ensuring service processes run smoothly, client needs are addressed promptly, and internal teams remain aligned. The ideal candidate is detail-oriented, dependable, and comfortable managing multiple priorities in a professional setting.

    Responsibilities

    • Serve as a primary point of contact for assigned service accounts

    • Coordinate daily account activities and support service delivery processes

    • Maintain accurate records, documentation, and account information

    • Communicate effectively with internal departments to ensure timely execution of services

    • Monitor service requests and follow up to ensure resolution and client satisfaction

    • Assist with scheduling, reporting, and general account coordination tasks

    • Support process improvements to enhance efficiency and service quality

  • Qualifications

    Qualifications

    • Strong organizational and time management skills

    • Clear and professional written and verbal communication abilities

    • Ability to manage multiple tasks in a structured and fast-paced environment

    • High attention to detail and accuracy

    • Proficiency with basic office systems and digital tools

    • Problem-solving mindset with a proactive and reliable work ethic

    Additional Information

    • Competitive salary ($52,000 – $55,000 per year)

    • Growth opportunities within a structured and expanding organization

    • Professional and supportive work environment

    • Training and development support

    • Long-term career stability