Service Administrator for Electrical Company

Jacks Electric LLC

Service Administrator for Electrical Company

West Palm Beach, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Paid Vacation

    Paid Holidays

    401(k) matching

    About the Role:

    Jacks Electric LLC is looking for a motivated and organized Service Administrator to join our growing team in West Palm Beach, FL! This is a fantastic opportunity to play a key support role in a fast-paced electrical services company where your coordination skills and attention to detail will make a real impact every day. This is a Monday - Friday from 8:00 am - 5:00pm position with 1 hour for lunch.

    Responsibilities: Must Know Permitting and NOC submitting

    Assist with scheduling service technicians for service jobs

    Submit Permits and NOC's and follow up

    Coordinate with FPL and No Cuts

    Answer incoming calls, respond to customer inquiries, and provide excellent front-line customer service

    Manage work orders from creation to completion, ensuring accurate documentation

    Coordinate with field technicians to track job status and communicate updates to customers and management

    Maintain and update customer records and service boards

    Support the office with administrative tasks and office coordination

    Requirements:

    Prior experience in a service administrative role — electrical or trades industry a plus

    Strong organizational skills with the ability to manage multiple priorities simultaneously

    Excellent verbal and written communication skills

    Customer-focused attitude with a professional and friendly demeanor

    About Us:

    Jacks Electric LLC is a trusted electrical services provider proudly serving the West Palm Beach, FL area. We've built a strong reputation with our customers by delivering reliable, high-quality electrical work with a commitment to safety and professionalism. Our team is our greatest asset, and we foster a supportive work environment where employees are valued and given the tools they need to succeed.