Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Vision insurance

Big O Tires – Automotive Service Advisor

Big O Tires is hiring an experienced Automotive Service Advisor who’s ready to take their performance and income to the next level.

If you have experience at the counter and are looking for a high volume shop with consistent traffic, real opportunity, and a clear path to increase your income, this is a strong fit.

WHAT THIS ROLE IS

This is a customer-facing sales and service role.

You will:

Guide customers through their service experience

Identify needs beyond the initial visit

Present tire, alignment, and maintenance solutions

Build trust while confidently recommending what the vehicle needs

If you like staying busy, taking ownership, and seeing your effort turn into results, this role will fit you well.

WHAT SUCCESS LOOKS LIKE

Strong sales per vehicle

Consistent tire and alignment recommendations

Ability to turn inspections into approved work

Clear, professional communication with customers

Taking ownership of your performance and growth

You don’t have to be perfect, but you do need to be willing to learn, improve, and execute consistently.

WHAT WE PROVIDE

High daily car count with steady opportunity to earn

Proven systems for inspections, recommendations, and workflow

A team environment focused on execution and support

Leadership that will coach and help you grow

You won’t be left guessing. We’ll give you the structure to succeed.

RESPONSIBILITIES

Greet customers promptly and set clear expectations

Listen to concerns and identify additional needs

Present recommendations using digital inspections

Provide accurate estimates and gain approvals

Communicate throughout the service process

Follow up and build long-term customer relationships

Maintain a clean and professional front counter

Support team operations as needed

QUALIFICATIONS

3+ years of automotive service advisor or sales experience preferred

Strong communication and customer service skills

Basic knowledge of tires, alignments, and maintenance services

Organized, reliable, and self-motivated

Professional appearance and attitude

SCHEDULE

Full time, 40 to 50 hours per week

One consistent weekday off

Closed Sundays every week

Fast paced, team oriented environment

We believe in working hard while also maintaining a schedule that allows for consistency and time outside of work.

COMPENSATION & BENEFITS

Competitive base pay plus performance incentives

Health, dental, and vision insurance

401(k) with company match

Paid time off

Strong earning potential for high performers

Year end bonus opportunities and rewards for top performers

If you’re looking for a place where you can grow, perform, and be rewarded for it, we’d like to talk with you.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.