Service Advisor

Fast Lane Auto Repair

Service Advisor

Owensboro, KY
Full Time
Paid
  • Responsibilities

    Benefits:

    Medical, Dental, Vision Insurance

    Medical Insurance Premiums Covered by Employer

    Bonus based on performance

    Competitive salary

    Employee discounts

    Free uniforms

    Opportunity for advancement

    Paid time off

    Training & development

    Tuition assistance

    Where People Come First, Cars Second

    2121 Triplett St, Owensboro, KY | $60K–$75K+ annually | Full Benefits, No Weekends, Career Growth

    At our core, we believe in taking care of people. We just happen to do that through auto repair.

    Our team doesn’t see customers as “tickets” or “jobs”—we see neighbors, families, and friends who deserve honesty, compassion, and excellence. That’s why we’re looking for a Service Advisor who not only crushes numbers and goals but also understands that the real win is loving on people in the process.

    If you’re someone who thrives on building relationships, creating trust, and leading customers through repairs with clarity and integrity—while keeping an eye on the scoreboard—you may be exactly who we’re looking for.

    What You’ll Do

    Warmly greet customers, listen to their concerns, and create clear repair orders

    Review digital inspections, explain recommendations, and guide customers with honesty

    Communicate updates, timelines, and any changes throughout the day

    Coordinate with techs, order parts, and ensure workflow stays smooth and efficient

    Track service goals, celebrate wins, and help the team hit performance targets

    Handle scheduling, invoicing, and payments with professionalism and accuracy

    Be a steady, trusted presence that makes people want to come back

    What We’re Looking For

    At least 2 years of Service Advisor or automotive experience

    Strong sales and performance mindset—you enjoy setting and meeting goals

    A heart for people—compassion, empathy, and integrity are your trademarks

    Ability to juggle multiple tasks without losing accuracy or warmth

    Comfort with digital tools (we’re 100% paperless)

    Valid driver’s license and good driving record

    What You Get

    Potential earnings of $60-75k+ including (hourly base pay + commission + bonuses)

    $250 monthly bonus potential

    $1,000 annual performance bonus potential

    No weekends. Ever.

    Medical insurance premiums for employee covered

    Optional dental and vision coverage

    Paid holidays & vacation

    Retirement plan with company match

    Paid training, certifications, and continuing education

    Uniforms provided

    Supportive team culture where people matter most

    Modern, climate-controlled work environment

    About Us

    Since 2014, we’ve built a reputation as one of the most trusted and fastest-growing independent auto repair shops in the region. With our sister location recently recognized as AAA’s Top Shop in the Nation, we’ve proven that integrity and excellence can drive success.

    But what really sets us apart? Our mission is simple: love people well, and the rest follows.

    If you’re ready for a career where numbers matter but people matter more—we’d love to meet you. Apply today and join a team that’s raising the bar for what auto repair can be.

    Benefits:

    401(k) matching

    Dental insurance

    Employee discount

    Health insurance

    Paid time off

    Professional development assistance

    Retirement plan

    Vision insurance