Service Advisor/Sales/Customer Service

Meineke - 2990

Service Advisor/Sales/Customer Service

West Allis, WI
Part Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Job Summary

    We are looking for a Service Advisor/Customer Service/Sales persons to join our team part time 20-25 hours/week. Somewhat flexible schedule to include evening and Saturday hours. The ideal candidate will have excellent communication and customer relation skills, adept in a fast paced environment, skilled multitasker, and previous service writer experience in the automotive field a clear plus. We are open Monday through Saturday 7:30-6, Saturday (8-3) hours are required.

    Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including addressing customer inquiries, and managing required documentation. You will be the bridge between the shop and the customer, you will work with the customers and the technology to sell the services they need and want.

    We offer a base plus incentive pay program. Base pay competitive with the industry and is based on prior work experience. Significant incentive potential possible.

    Familiarity with a Mitchell 1/Tekmetric/Autovitals type program a plus

    Responsibilities

    Work front of shop in a busy automotive environment. Your daily duties will be to make and receive calls from customers take the inspection reports from the mechanics and adapt them into service quotes for the customer, present and sell those quotes to our customers. Follow up with potential customers.

    Ensure a high level of employee morale and customer satisfaction while maintaining profitability

    Ensure office is kept clean and professional in appearance.

    Manage flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

    Hours are 7:30am-6pm you will report directly to the General manager

    Qualifications

    High school diploma or GED required bachelor’s degree preferred

    Valid state-issued driver’s license and clean driving record are required

    Successful completion of a pre-employment drug and background screening

    At least two years of experience as an automotive service writer or service advisor is preferred. A strong background in a related field considered

    Understanding of automotive technology, automotive service duties, and automotive repair services is required

    Benefits/Perks

    Competitive Compensation

    Career Advancement

    Training and Development

    Comprehensive Benefits Package

    Employee Discounts

    Positive Work Environment

    Locally-Owned

    Cutting-Edge Tools and Equipment:

    Work-Life Balance

    Why Meineke?

    Meineke values personal and professional growth.

    Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.

    Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.

    With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.