Benefits:

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

We are a family-owned European automotive repair shop in San Antonio looking for an experienced Service Advisor / Shop Manager who can lead the team, take care of customers, and help grow the business.

This is not just a service-writing position. We are looking for someone with proven experience in an independent automotive repair shop who can manage day-to-day operations, develop employees, increase sales, and create a great customer experience.

What You Will Do

Manage the daily shop workflow and schedule

Lead and develop technicians and our junior Service Advisor

Build and present repair estimates

Manage customer expectations and communicate repair progress

Order parts and coordinate vendors

Review inspections and technician recommendations

Follow up on pending and declined work

Keep technicians productive and work moving efficiently

Handle customer concerns professionally

Help grow sales while maintaining trust and quality

Use Tekmetric for estimates, workflow, communication, scheduling, and reporting

What We Are Looking For

Several years of successful Service Advisor experience in an independent automotive repair shop

Previous leadership or shop-management experience

Strong understanding of automotive repair estimating and parts

Experience managing people and holding a team accountable

Strong customer communication and sales skills

Familiarity with Tekmetric strongly preferred

Organized, dependable, and able to manage multiple priorities

Valid Texas driver’s license. Must be located in the area.

Proven record of helping grow a shop or service department

Culture Matters We take our shop culture very seriously. We do not tolerate ego, gossip, favoritism, disrespect, or unnecessary drama.

We want a leader who earns respect, communicates directly, treats people fairly, and leads by example. The right person helps others improve and understands that the team's success matters more than individual recognition.

Compensation

$80,000 base salary

2% commission on total shop sales

Expected first-year compensation of $100,000+

Uncapped earning potential as the shop grows

Benefits

10 days PTO

Paid holidays

$400/month health care reimbursement

2% employer 401(k) contribution

Uniforms

Food and snacks

Monday through Friday

No weekends

We work on European vehicles including Porsche, BMW, Mercedes-Benz, Audi, Land Rover, Ferrari, and classic cars in a clean, professional shop equipped to a high standard.

We are looking for someone who wants more than a job. We want someone who can help lead the shop, develop the team, and grow the business.

Learn more about us at www.bavarianautorepair.net