Service Advisor

Smith's Service Center

Service Advisor

Madison, WI
Full Time
Paid
  • Responsibilities

    Benefits:

    Locally Owned Business

    Team oriented environment

    Opportunity for Growth

    Flexibility

    Competitive Compensation

    401(k)

    Company parties

    Competitive salary

    Dental insurance

    Employee discounts

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Experienced Automotive Service Advisor

    Family-Owned Independent Shop | Serving Our Community for 47 Years Full-Time | Monday–Friday | 7:00 AM – 5:00 PM $60,000 – $100,000 per year (Based on Experience)

    We are a second-generation, family-owned automotive repair shop that has proudly served our community for 47 years. We are looking for an experienced Automotive Service Advisor who values relationships, professionalism, and process.

    This is a long-term opportunity for someone who wants to grow with a stable, reputable independent shop — not a corporate chain.

    No weekends. No late nights. Just honest work and great customers.

    What You’ll Do

    Greet customers and build lasting relationships

    Manage vehicle check-in and write accurate repair orders

    Review multi-point inspections and present recommendations clearly

    Prioritize safety and maintenance needs

    Obtain approvals and document services properly

    Communicate consistently with customers and technicians

    Follow established Standard Operating Procedures (SOPs)

    Deliver vehicles with professionalism and care

    What We’re Looking For

    3+ years experience as an Automotive Service Advisor

    Strong automotive knowledge (independent shop experience preferred)

    Ability to build trust with customers

    Organized, dependable, and process-driven

    Positive attitude and team-first mindset

    Professional appearance and communication skills

    What We Offer

    $60,000 – $100,000 annual earning potential (based on experience & performance)

    Health Insurance

    SIMPLE Plan (401k)

    Dental/Vison

    Short-Term Disability Insurance

    Paid Time Off

    Stable Monday–Friday schedule (7 AM – 5 PM)

    Supportive, family-oriented team environment

    Why Join Us?

    47 years of reputation and loyal customer base

    Family-owned — decisions made locally

    No corporate pressure or weekend schedules

    Long-term stability and growth opportunity

    If you’re an experienced Service Advisor looking for a place to build a career — not just hold a job — we would love to meet you.

    This shop is independently owned and operated. Your application will go directly to the shop owner and all hiring decisions will be made by the management of this shop. All inquiries about employment at this shop should be made directly to the shop location, and not to Elite Worldwide Corporate.