Pay: $4,000.00 - $9,000.00 per month

Job description:

Valley Hi Honda, CA - Seeking Experienced Service Advisor

If you are a Top Performer in Sales and CSI and have a minimum of 3 years’ experience working as a Service Advisor, please post your Resume and Application immediately. We will contact you to schedule a confidential interview. Please be prepared to provide current performance information in Sales and Mfg. Customer Satisfaction Score.

The service advisor will ascertain automotive problems solves and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules

Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.

Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.

Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.

Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.

Maintains automotive records by recording problems and corrective actions planned.

Updates job knowledge by participating in educational opportunities; reading manufacturers' publications

.Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety.

Valley Hi Honda is part of the Browning Automotive Group consisting of 9 dealerships. We offer Medical, Dental, Vision, Life Insurance, Sick Pay, Vacation. Automotive Discounts with an Opportunity for advancement. We are family owned since 1960.

Job Type: Full-time

Benefits:

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Life insurance

Vision insurance

Shift:

10 hour shift

Work Days:

Monday to Friday

Weekends as needed

Work Location: In person