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Service Advisor for Automotive Shop

Attkisson Automotive LLC

Service Advisor for Automotive Shop

Louisville, TN
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Company parties

    Health insurance

    Paid time off

    Greet all customers in a friendly, positive attitude.

    Serve as the primary point of contact for customers.

    Create estimates based on technician diagnostics and recommendations.

    Provide clear estimates to customers.

    Communicate clearly with customers to identify what their needs are and what is being recommended.

    Be a liaison between technicians and customers to ensure accuracy and customer satisfaction.

    Keep customers informed of the status of their vehicle.

    Order parts needed in a timely manner.

    Provide an exceptional customer experience through education and superior customer service.

    Answer phone and schedule appointments

    Requirements:

    High School Diploma or equivalent

    Valid Driver's license

    Computer proficiency

    Ability to work without direct supervision

    Outgoing and positive attitude

    Neat & professional appearance

    Clear communication skills

    Energetic

    Team player who can work alongside technicians and be willing to learn

    Must be drug free and able to pass a drug screening

    Preference give to:

    Previous service advisor experience

    Previous automotive experience

    Benefits:

    Monday - Friday work week

    Day shift

    Holidays paid time off

    Health Insurance

    Simple IRA + company match

    Life insurance

    1 week paid vacation after 1 year

    Dual monitor workstation

    Holiday parties