Service Appointment Coordinator

Price Ford of Simi Valley

Service Appointment Coordinator

Simi Valley, CA
Full Time
Paid
  • Responsibilities

    Are you organized, friendly, and passionate about delivering top-notch customer service? Price Ford of Simi Valley is looking for a Service Appointment Coordinator to be the first point of contact for our valued service customers.

    Key Responsibilities:
    • Answer incoming service calls and schedule appointments efficiently
    • Confirm appointments and follow up with customers regarding service needs
    • Maintain accurate customer records in the dealership CRM system
    • Provide a welcoming and professional experience for every guest
    What We're Looking For:
    • Previous experience in a dealership or customer service role preferred
    • Excellent communication and interpersonal skills
    • Strong attention to detail and ability to multitask
    • Proficiency with computers and scheduling software
    • A positive, team-oriented attitude
    What We Offer:
    • Competitive hourly pay
    • Health, dental, and vision insurance
    • 401(k)
    • Paid time off and holidays
    • Career growth opportunities within the dealership
    • A supportive and professional work environment