Benefits:

Competitive salary

Opportunity for advancement

Training & development

Are you passionate about the automotive industry and love working with people? Our Cadillac dealership is seeking a friendly, organized and driven Service Appointment Setter to join our service team. Full Time Position Monday -Friday

About the Role: As a Service Appointment Setter ,you will be the first point of contact for our valued customers scheduling vehicle service. Your role is key to ensuring a smooth ,professional, and welcoming experience every time.

Responsibilities: -Answer inbound service calls and assist customers with scheduling appointments -Make outbound follow-up calls to confirm or reschedule appointments -Accurately input customer information and appointment details into the Reynolds & Reynolds System -Coordinate with service advisors and technicians to manage appointment calendar -Provide basic information on recommended maintenance and dealership promotions -Deliver a high level of customer satisfaction and professionalism

Qualifications: Previous customer service or receptionist experiences ( automotive industry a plus!) -Excellent phone etiquette and communications skills _Strong organized skills and attention to detail _Comfortable using computer system and scheduling software _Friendly, team oriented and dependable