Service Captain

Okto Mediterranean Llc

Service Captain

Houston, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Opportunity for advancement

    At Okto, we are committed to delivering excellence in hospitality. To uphold our high standards, we are seeking a Service Captain to join our dynamic front-of-house team. This role is ideal for individuals who are passionate about guest service, thrive in a fast-paced environment, and lead by example.

    About the Role:

    The Service Captain plays a key leadership role on the dining room floor, working closely with the management team and food expeditor to ensure seamless service. This highly visible position requires a polished appearance, strong communication skills, and a deep knowledge of our menu, wine list, and beverage offerings.

    While not a managerial role, the Service Captain is a mentor and role model for Servers and Server Assistants, helping to maintain Okto’s exceptional service standards.

    Key Responsibilities:

    Service Setup

    Ensure tables are properly set and banquet areas are spotless

    Confirm silverware and glassware are clean and polished

    Support pre-shift meetings as needed

    During Service

    Greet every table and engage with guests throughout their experience

    Oversee and support Servers and Server Assistants in your section

    Provide wine service and serve Skewer Boards as needed

    Maintain a clean and organized dining environment

    Handle guest concerns with professionalism and care

    Closing Duties

    Ensure the restaurant is clean and ready for the next shift

    Complete and review POS reports

    What We’re Looking For:

    A confident, outgoing personality with a guest-first mindset

    Fluent knowledge of food, wine, and spirits

    Strong leadership and communication skills

    A polished, professional appearance

    Experience in upscale or fine dining preferred

    Why Join Okto?

    Be part of a passionate, service-driven team

    Work in a vibrant, high-energy environment

    Opportunities for growth and development

    Ready to lead with excellence? Apply now and bring your hospitality skills to Okto.