Benefits:
Employee discounts
Opportunity for advancement
At Okto, we are committed to delivering excellence in hospitality. To uphold our high standards, we are seeking a Service Captain to join our dynamic front-of-house team. This role is ideal for individuals who are passionate about guest service, thrive in a fast-paced environment, and lead by example.
About the Role:
The Service Captain plays a key leadership role on the dining room floor, working closely with the management team and food expeditor to ensure seamless service. This highly visible position requires a polished appearance, strong communication skills, and a deep knowledge of our menu, wine list, and beverage offerings.
While not a managerial role, the Service Captain is a mentor and role model for Servers and Server Assistants, helping to maintain Okto’s exceptional service standards.
Key Responsibilities:
Service Setup
Ensure tables are properly set and banquet areas are spotless
Confirm silverware and glassware are clean and polished
Support pre-shift meetings as needed
During Service
Greet every table and engage with guests throughout their experience
Oversee and support Servers and Server Assistants in your section
Provide wine service and serve Skewer Boards as needed
Maintain a clean and organized dining environment
Handle guest concerns with professionalism and care
Closing Duties
Ensure the restaurant is clean and ready for the next shift
Complete and review POS reports
What We’re Looking For:
A confident, outgoing personality with a guest-first mindset
Fluent knowledge of food, wine, and spirits
Strong leadership and communication skills
A polished, professional appearance
Experience in upscale or fine dining preferred
Why Join Okto?
Be part of a passionate, service-driven team
Work in a vibrant, high-energy environment
Opportunities for growth and development
Ready to lead with excellence? Apply now and bring your hospitality skills to Okto.