Benefits:

401(k)

401(k) matching

Flexible schedule

Paid time off

Training & development

Service Coordinator / Customer Service Coordinator (Office Position)

Pay: $18–$20 per hour Job Type: Full-Time Schedule: Monday–Friday Location: [City, State] (In-Office)

Overview:

Zinga’s is hiring a Service Coordinator to manage the flow of service jobs from start to finish. This role ensures every job has complete and accurate information, while coordinating between our installation team and customers.

This is a fast-paced, detail-driven office role where follow-through and communication are critical to success.

Key Responsibilities:

Gather, verify, and organize all required information for service jobs

Communicate with installation teams to obtain missing or updated details

Provide timely and accurate updates to customers

Ensure service jobs move forward without delays or gaps

Track job progress and maintain accurate records

Follow up consistently until each job is completed correctly

Day-to-Day Work Includes:

Making calls to field technicians to confirm job details

Updating customer records and service notes

Communicating with customers about timelines and expectations

Identifying and resolving missing information quickly

Managing multiple service jobs at once

Requirements:

1+ year of customer service, administrative, or coordination experience preferred

Strong phone and communication skills

High attention to detail and organization

Ability to multitask in a fast-paced environment

Comfortable working fully in an office setting

Reliable and consistent attendance

What We’re Looking For:

Someone who takes ownership and follows through on every task

A strong communicator who can confidently speak with both customers and technicians

A problem-solver who doesn’t let details slip through the cracks

A dependable team member who keeps things moving

Why Zinga’s:

Competitive hourly pay ($18–$20/hour)

Full-time, stable office position

Clear expectations and structured processes

Opportunity for growth and advancement

Apply Today:

If you are organized, proactive, and take pride in getting the details right, apply today and join a team that values accountability and execution.