Service Coordinator / Customer Service Coordinator
Benefits:
401(k)
401(k) matching
Flexible schedule
Training & development
Service Coordinator (Part-Time, Remote) Pay: $18–$20 per hour Job Type: Part-Time, with a path to full-time Schedule: Monday–Friday, 10 a.m.–4 p.m. (about 30 hours per week; some flexibility available) Location: Remote (work from home)
Do the work you're good at, from home
Zinga's is hiring a Service Coordinator to keep our service jobs moving from start to finish, from your own home. You'll be the link between our installation team, our manufacturers and our customers. You'll make sure every job has complete, accurate information and that nobody is left waiting for an answer.
This role suits someone who likes a full plate, takes pride in getting details right, and wants a flexible part-time schedule without giving up meaningful work.
Room to grow
This position starts part-time. As our service volume increases and our training program develops, it can grow into a full-time role. If you show strong follow-through, we want to grow with you.
What you'll own
Gathering, checking and organizing all the information each service job needs
Working with installation teams to get missing or updated details
Working directly with manufacturers to get accurate information for warranty claims, so each claim is handled correctly and fairly for both the customer and Zinga's
Giving customers timely, accurate updates
Keeping jobs moving without delays or gaps
Tracking job progress and keeping accurate records
Following up until each job is finished correctly
A typical day
Calling field technicians to confirm job details
Contacting manufacturers to confirm warranty coverage, part details and claim requirements
Updating customer records and service notes
Talking with customers about timelines and what to expect
Spotting missing information and resolving it quickly
Managing several service jobs at once
What you bring
1+ year of customer service, administrative or coordination experience (preferred)
Strong phone and communication skills
Close attention to detail and good organization
Ability to juggle multiple tasks at a fast pace
A quiet, dependable home workspace and reliable internet
Consistent availability during scheduled hours
Who does well here
You take ownership and follow through on every task
You speak confidently with customers, technicians and manufacturers
You solve problems and don't let details slip through the cracks
You're dependable and keep things moving, even without someone looking over your shoulder
Why Zinga's
Competitive pay: $18–$20 per hour
Work from home with part-time, flexible hours
Clear expectations and structured processes
A real path to full-time as the role grows
Opportunity for growth and advancement
Apply today
If you're organized, proactive and proud of getting the details right, and you want flexible work that matters, apply today. Join a team that values accountability, follow-through and the people who make it happen.
This is a remote position.