HoSt Bio-Energy Systems is seeking a detail-oriented Service Coordinator to support our mission of delivering cutting-edge sustainable energy solutions. Join us in driving a cleaner, greener future while ensuring exceptional service operations for our clients.
Key Details:
- Salary: $90,000 - $115,000 /year DOE
- Location: Vancouver, WA (hybrid)
- Travel: ~10% to client sites within the US, Canada, and Europe
- Benefits: Employer-paid Health Insurance; 401 (k) Program with 4% Match; Paid Vacation & Sick Leave; Flexible Spending Accounts; Short-term and Long-term Disability Insurance; Life and AD&D Insurance; Employee Assistance Program.
Why HoSt?:
- Join a company where sustainability is not just a goal but a fundamental guiding principle embedded in our mission and operations.
- Play a role in closing the loop on waste, minimizing emissions, and transforming waste products into valuable resources, which is good for business and the planet.
- Enjoy ample personal and professional development opportunities in a dynamic and expanding global market.
- Work with experienced professionals dedicated to making a difference in sustainable energy.
Who We Are: At HoSt Bio-Energy Systems, our commitment to sustainability is at the core of everything we do. We are a global leader in providing cutting-edge, environmentally friendly energy solutions that empower businesses and communities to embrace a cleaner, greener future. Our mission is to drive the transition to a low-carbon, circular economy by harnessing the power of renewable resources. We specialize in developing, designing, and constructing state-of-the-art Bio-Energy systems that convert organic waste and biomass into valuable resources, including biogas, green heat, and sustainable electricity.
W ant to learn more? Check out our website: https://www.Host-BioEnergy.com/our-sustainability-mission/
Who You Are: You’re an organized and proactive professional who thrives in a fast-paced environment. You excel at coordinating multiple moving parts, ensuring smooth service operations and client satisfaction. With strong communication skills and a knack for problem-solving, you’re comfortable working across teams and managing relationships with clients, vendors, and internal stakeholders.
Additional qualifications include: ****
- Bachelor’s degree in Business Administration, Finance, Supply Chain Management, Industrial Engineering, or related field
- Strong mechanical aptitude
- Strong ability to navigate ERP systems
- 5+ years of relevant experience in service coordination or operations
- Excellent organizational skills and attention to detail
- Proficiency in Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to travel up to 10% domestically and internationally
- Ability to pass a background check
What You’ll Do: As the Service Coordinator, you will be responsible for coordinating and supporting field service operations to ensure efficient, timely, and high-quality execution of service work. You will manage day-to-day service activities, including intake, scheduling, and coordination of resources, while maintaining accurate records in the resource planning system, such as cost estimates, sales orders, and service reports.
You will work closely with Service Technicians, Project Managers, and suppliers to ensure field personnel have the necessary materials, components, documentation, and logistical support to perform their work safely and effectively. This role serves as a key link between field operations, project teams, and supply chain partners to ensure seamless service delivery.
_ Responsibilities include, but are not limited to:_
- Coordinate service operations: Plan, schedule, and coordinate preventative maintenance, corrective maintenance, troubleshooting, and site modification activities. Ensure service work is properly scoped, prioritized, and executed in alignment with operational requirements.
- Manage service intake and documentation: Receive and process service requests, develop cost estimates, generate sales orders, and maintain complete and accurate service records within the resource planning system. Ensure documentation supports operational, financial, and reporting needs.
- Support field personnel readiness: Coordinate materials, tools, and components required by field technicians. Work with suppliers and internal teams to identify required parts and ensure timely availability to support uninterrupted field execution.
- Collaborate on project commissioning: Partner with Project Managers to support site commissioning activities by aligning service resources, schedules, and documentation. Provide coordination support to ensure smooth handoff from project execution to service operations.
- Supplier coordination and performance support: Maintain working relationships with suppliers and service partners, focusing on quality, delivery performance, and cost control. Assist in resolving material availability issues and supporting continuous improvement efforts.
- Monitor execution and resolve issues: Track service progress, identify scheduling or resource conflicts, and proactively address issues that could impact safety, quality, cost, or timelines.
- Support continuous improvement: Contribute to the refinement of service coordination processes, documentation standards, and system usage to improve efficiency, accuracy, and service delivery performance.
HoSt is an Equal Opportunity Employer; we celebrate diversity in the workplace and strive to maintain an inclusive work environment for all employees.