Benefits:

401(k)

Health insurance

Paid time off

About the Role The Grout Medic is looking for a Service Coordinator / Operations Assistant to support our General Manager and help keep our daily operations running smoothly. This role is ideal for someone who is organized, customer-focused, and comfortable managing schedules, calls, and administrative tasks.

Key Responsibilities

Answer incoming calls and assist customers with scheduling

Coordinate technician schedules and service appointments

Confirm appointments and follow up with customers

Assist the General Manager with daily operations and administrative tasks

Maintain customer records and job information

Support technicians and ensure efficient job scheduling

What We’re Looking For

Strong organizational and communication skills

Friendly and professional phone presence

Ability to multitask and stay organized

Experience in customer service, scheduling, or office administration preferred

Reliable and detail-oriented

What We Offer

Competitive pay (based on experience)

Stable, growing company

Supportive team environment

A professional workplace that values quality and integrity

If you enjoy working with people and keeping operations organized, we’d love to hear from you.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Grout Medic Corporate.