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Service Dispatcher

Culligan Midwest

Service Dispatcher

Olathe, KS
Full Time
Paid
  • Responsibilities

    The Role You're the nerve center of our field operations — keeping technicians moving, customers happy, and the day running smoothly. If you thrive on solving problems in real time, juggling priorities without breaking a sweat, and genuinely enjoy helping people, this role is for you.

    What You'll Do

    Build and manage daily schedules for technicians and drivers across installations, deliveries, and residential/commercial service

    Dispatch the right tech to the right job — balancing skill sets, location, and urgency

    Adapt quickly when plans change: emergency calls, rescheduling, and last-minute shifts

    Be the first voice customers hear — handling service requests, questions, and concerns with professionalism

    Keep records clean and accurate in our dispatch and scheduling systems

    What You Bring

    1–3 years in dispatching, scheduling, or field service coordination

    Cool under pressure — you don't freeze when three things need attention at once

    Strong communication skills and a customer-first mindset

    Comfortable with scheduling/CRM software and Microsoft Office

    ServiceTitan experience is a bonus

    What We Offer

    $23–$25/hour based on experience

    Full benefits: health, dental, vision

    PTO + 7 paid holidays + paid birthday off

    Culligan Water System provided at no cost during employment

    20% off Culligan products

    Company phone provided

    Real growth opportunities in a supportive team

    This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.