Benefits:
401(k)
Paid time off
Training & development
Service/Installation Coordinator
Budget Blinds of the Oregon Coast | Lincoln City, OR
Employment: Full-time · In person Pay: $18–$22 per hour, depending on experience Schedule: Monday–Friday, 8:45 a.m.–5:15 p.m. Benefits: 401(k) and paid time off (PTO)
About us
Budget Blinds of the Oregon Coast is a locally owned and operated business that has served the Oregon Coast for 20 years. Our local team helps customers choose, install, and care for custom window treatments. We take pride in the details that make a project go smoothly, from giving installers the information they need before they head out to keeping customers updated when plans change.
Help keep our customers informed and our installations running smoothly.
Budget Blinds of the Oregon Coast is hiring a Service/Installation Coordinator for our Lincoln City showroom.
This position connects our customers, design consultants, installers, and vendors. You’ll welcome showroom visitors, coordinate appointments, prepare installation paperwork, track incoming products, and help customers through service and warranty needs.
If you enjoy organizing details and solving problems, we’d like to meet you.
What you’ll do
Welcome and support customers
Provide a friendly, professional welcome to walk-in showroom visitors.
Answer calls, respond to customer inquiries, and follow up on service/installation requests.
Keep customers informed about order progress, appointments, and service resolutions.
Keep the showroom, samples, and front office organized and welcoming.
Coordinate appointments and installation readiness
Schedule and confirm installations, service, and remake installation appointments.
Coordinate with the installation manager, other Service/Installation Coordinators, and Operations Manager to build practical schedules that account for location, travel time, and job requirements.
Prepare complete, accurate installation and service packets.
Verify that product and job information are ready before confirming installation details.
Track products and resolve service needs
Help receive and check in freight, verify shipments against packing slips, label products, and record storage locations.
Track incomplete shipments, missing items, and order updates.
Coordinate warranty claims, repairs, and replacement orders with vendors and our team.
Document next steps and follow through so customers know what to expect.
Maintain accurate records
Keep customer files, calendars, order statuses, and follow-up notes current.
Process installation paperwork and flag jobs requiring additional attention.
Prepare invoices, process payments, and record transactions accurately.
Follow company procedures and bring questions or concerns to management when needed.
What you’ll bring
Friendly, clear communication in person, over the phone, and in writing.
Strong organization, attention to detail, and dependable follow-through.
The ability to manage interruptions, changing schedules, and several active customer needs.
A calm, professional approach when helping a frustrated customer.
Comfort learning software and working with email, calendars, digital records, and spreadsheets.
Reliability and the ability to work independently while staying connected with the team.
Experience in customer service, office administration, dispatch, scheduling, or service coordination is helpful. Familiarity with Google Workspace, QuickBooks, or customer management software is a plus.
What success looks like
Customers feel welcomed and informed. Installers have complete paperwork and clear schedules. Products and service requests are tracked accurately. Open issues receive consistent follow-up, and the Lincoln City office remains organized and ready to help.
The positions on this website, unless otherwise indicated, are posted by Budget Blinds® franchisees. Budget Blinds® franchises are independently owned and operated businesses and if you accept a position with a Budget Blinds® franchisee, you are employed by that franchisee, and not by franchisor HFC Budget Blinds LLC, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Budget Blinds LLC and its parents and affiliates have no input or involvement in such matters. HFC Budget Blinds LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Budget Blinds® franchisee posting the position.