Service Manager

1830 Chophouse

Service Manager

Lebanon, IN
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Flexible schedule

    Free food & snacks

    Free uniforms

    Opportunity for advancement

    Paid time off

    Training & development

    Employee discounts

    Profit sharing

    Job Description: 1830 Chophouse is accepting applications for an experienced and passionate Restaurant Manager to join our team. As a Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience.

    To be successful as a service manager you should have excellent communication skills and a passion for customer service and exceeding guest expectations. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

    You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, conducting ongoing staff training, assisting in beverage purchasing and menu development, and assisting in private party execution, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.

    JOB DUTIES:

    Manage and oversee the entire restaurant operation during your shifts

    Deliver exceptional guest services

    Assist in developing the sales and service skills of FOH staff

    Respond efficiently to customer questions and issues

    Assist management team in controlling costs

    Create and nurture a positive working environment

    Implement innovative strategies to improve productivity, sales, and service quality.

    JOB REQUIREMENTS:

    Fine dining experience as either a supervisor or manager

    Extensive food and beverage knowledge

    Computer literacy

    Familiarity with restaurant management software is a plus

    Experience in event planning is a plus

    Strong leadership, motivational and people skills

    Good financial management skills

    Critical thinker with problem-solving skills

    Good time-management skills

    Great interpersonal and communication skill

    BENEFITS & PERKS:

    Flexible Schedule

    5 day work week

    Free Meals

    Ongoing training

    No Late Nights

    Growth Opportunities

    Bonus Plan

    Holidays Off