Plumbing Service Manager Columbus, OH $90,000 - $120,000 based on experience
• Supervise, coach, and develop a team of field service plumbers • Coordinate and manage daily job scheduling and customer appointments • Provide timely, accurate estimates and ensure profitable pricing • Manage inventory, tools, and truck readiness for all service calls • Enforce compliance with all safety, licensing, and plumbing regulations • Liaise with customers, vendors, and internal departments to ensure service excellence • Track and improve team KPIs: revenue, cost metrics, job counts, and response time • Drive field performance through mentorship and ride-along feedback • Use Service Titan to optimize dispatching, reporting, and tech performance
What You Bring: • Proven leadership experience as a Service Manager or senior field technician • Strong plumbing system knowledge, with a valid license preferred • Deep familiarity with Service Titan or similar dispatch software • Excellent people skills: You lead with integrity, positivity, and accountability • Results-oriented mindset with the ability to hit operational goals • A passion for team development and company growth • Valid driver’s license and clean driving record