Benefits:

401(k) matching

Competitive salary

Employee discounts

Health insurance

Paid time off

Benefits/Perks

Competitive Compensation

Medical Plan

Retirement Plan

Vacation

Holidays

Job Summary

We are looking for a Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, service writer capabilities, and previous management experience.

Every day is different in our busy Sales and Service company! You will be responsible for a variety of tasks, including overseeing service technicians, addressing customer inquiries, and managing required documentation.

Responsibilities

Manage a team of service technicians to ensure a high level of employee morale and customer satisfaction while maintaining profitability

Ensure repairs and maintenance tasks are completed in a timely manner

Mentor employees on best practices for improving sales and customer service techniques

Oversee day-to-day operations of the service department

Manage the flow of service department paperwork, including, invoices, quoting, repair orders, parts ordering and maintenance records.

Qualifications

High school diploma or GED required bachelor’s degree preferred

Valid state-issued driver’s license and clean driving record are required

At least two years of experience as an service writer or service advisor is required. Experience as a service manager is preferred