Benefits:

Bonuses (quarterly) based on restaurant performance

Bonus (annual) based on individual performance

Medical/Dental/Vision insurance

Short Term & Long-Term Disability insurance

401(k) matching

Employee discounts

Flexible schedule

Paid time off

Service Manager - Front of the House

801 on Nicollet is looking for a Front-of-the-House Service Manager to join our team!

This is a full-time, entry-level restaurant management position that supports & assists with the front of the house (FOH) service operations of a recently opened upscale eatery and cocktail bar in downtown Minneapolis. The ideal candidate is a detail-oriented, highly motivated professional with a strong sense of hospitality, excellent communication and interpersonal skills, and a true passion for upscale service, food and drink.

Primary Responsibilities:

Support and assist GM & AGM with management of operations for the restaurant, including wine list, inventory, purchasing, restaurant organization/cleanliness, staff performance management/training/retention, staff schedule management, menu updates, guest interaction, etc.

Support and assist GM & AGM with oversight of bar operation (menus, trainings, organization, inventory)

Maintain and improve restaurant standards (FOH staff, BOH staff, restaurant appearance & maintenance).

Assist with managing the FOH Labor, Food Cost, Pour Cost and other operating expenses to remain in line with company standards.

Ensure restaurant team understands and follows SOPs for service and 801’s human resources policies and procedures.

Conduct pre-shift meetings with restaurant co-managers and staff.

Participate in weekly management calls and other meetings as required.

Assist with recruitment and hiring of FOH staff for the restaurant, assist with BOH hiring as necessary.

Position Requirements/Desired Experience for FOH Service Manager:

Minimum of 1 year, but preferably at least 2 years of restaurant management experience in a full-service, fine dining establishment.

Basic understanding of and ability to become proficient with restaurant accounting & financial systems, including opening & closing paperwork, inventory, invoice entry, weekly submittals, etc.

Advanced knowledge of beer/wine/spirits is preferred.

Experience managing a beverage/wine program is preferred.

Experience in restaurant marketing/sales/business development is preferred.

Ability to remain calm, professional and use good judgment under pressure.

Ability to communicate clearly and demonstrate hospitality, warmth, and expertise to guests and staff in a busy, sometimes fast-paced / high-stress environment.

Must be available 7 days per week, including day/evenings, weekends & some holidays.

Regular, predictable and reliable attendance.

Physical requirements include, but are not limited to:

Physical ability to work on your feet, alertly, for extended periods of time

Ability to maintain balance of food and drink service trays

Physical ability to frequently lift up to 50lbs

Ability to bend, reach, squat, kneel, climb and twist

*Total Compensation Package: 801 Restaurant Group offers a competitive compensation package which includes the annual salary listed below, plus quarterly and annual bonus opportunities.