Service Now Developer - Integration Engineer

Emergent Technologies Inc

Service Now Developer - Integration Engineer

Reston, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Competitive salary

    Dental insurance

    Paid time off

    Vision insurance

    Emergent Technologies Inc. is seeking a talented and motivated ServiceNow Developer / Integration Engineer to join our growing technology team in support of a mission-critical Government customer. In this role, you will play a key part in designing, implementing, and maintaining integrations between ServiceNow ITSM/ITOM and enterprise network monitoring platforms. Your work will help drive automation, enhance network visibility, and elevate IT service delivery across the organization.

    This is an exciting opportunity for a hands-on technologist who enjoys solving complex integration challenges and collaborating with cross-functional teams to deliver impactful solutions.

    POS-127

    Key Responsibilities

    Design, build, and configure integrations between ServiceNow and external systems using APIs, connectors, and custom scripting

    Develop and automate workflows for incident management, change management, and network provisioning

    Troubleshoot integration issues and provide ongoing operational support

    Monitor integration performance and optimize reliability, scalability, and efficiency

    Collaborate closely with ServiceNow administrators, network engineers, and stakeholders to align technical solutions with mission objectives

    Provide training, documentation, and knowledge transfer to ensure long-term team success

    Required Education, Experience & Skills

    We are seeking experienced ServiceNow Developers / Integration Specialists with a passion for enterprise technology and automation. A Bachelor’s or Master’s degree in Computer Science (or a related field) is preferred, along with 11+ years of relevant experience, including:

    Hands-on experience with ServiceNow, including ITSM, ITOM, and CMDB

    Strong experience integrating network management and monitoring applications via APIs and orchestration tools

    Proficiency in scripting languages such as JavaScript, Python, and PowerShell

    Experience working with REST/SOAP APIs, JSON, and XML

    Solid understanding of networking fundamentals, including routing, VPNs, firewalls, and QoS

    Excellent analytical, problem-solving, and communication skills

    Preferred Education, Experience & Skills

    ServiceNow Certified System Administrator or Implementation Specialist certification

    Experience with SD-WAN technologies

    Familiarity with CI/CD pipelines and DevOps practices

    Background supporting large-scale enterprise IT environments with complex system integrations