Service Operations Manager

Meineke - 1832

Service Operations Manager

Indianapolis, IN +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Opportunity for advancement

    Training & development

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Job description:

    Invest in yourself and your career at Meineke Car Care Center. We provide the career guidance, training, & tools to help YOU succeed.

    Meineke is looking for an experienced Automotive Service Manager (Advisor). To be successful in this position you will need to be reliable, professional, and ready to make a move toward a long-term career with unlimited earning potential. Our shop is a family, and we treat each employee as such.

    Responsibilities:

    Schedule customer service appointments

    Greeting customers in a professional manner

    Accurate write-up of customer concerns

    Convey expected costs and obtain approval for repairs

    Tracking of the vehicle and communicating progress to the customer

    Maintaining excellent customer satisfaction

    Performing any additional task assigned by management

    Automotive Service Advisor / Writer Qualifications:

    Excellent communication skills

    Professional appearance

    Positive attitude

    Strong automotive knowledge or previous automotive-related experience

    Commitment to being a team player

    Apply for this stable long-term employment opportunity!

    • Maintain accurate records of customer interactions, service history, and repairs performed

    • Follow up with customers to ensure satisfaction and address any concerns

    • Upsell additional services or accessories as appropriate

    • Collaborate with the parts department to order necessary parts for repairs

    Requirements:

    • Previous experience in automotive service advising or related field preferred

    • Strong knowledge of auto body repair, vehicle maintenance, and mechanical systems

    • Excellent communication and interpersonal skills

    • Ability to build rapport with customers and provide exceptional customer service

    • Proficient in using computer software for service writing and estimates

    • Detail-oriented with strong organizational skills

    • Valid driver's license

    Please note that all positions at our centers are paid positions. We value our employees' contributions and offer competitive compensation packages.

    If you are passionate about the automotive industry and have a strong desire to help customers, we encourage you to apply for the position of Service Operations Manager. Join our team today!

  • Locations
    Indianapolis, IN