Job Description

We are seeking an individual with strong sales experience in the area of plumbing/drain/sewer to join our team! You will be responsible for creating and driving the sales of our plumbing/drain/sewer services.

ROLE AND RESPONSIBILITIES

• ESTABLISH CUSTOMER RAPPORT ENSURING THE HIGHEST LEVELS OF CUSTOMER SATISFACTION
• PERFORM ACCURATE MEASUREMENTS AND COLLECT PERTINENT INFORMATION FOR INSTALLATION CREWS EX: PHOTOS/VIDEOS
• COLLECT CUSTOMER INFORMATION AND EXPLAIN FINANCING OPTIONS
• PROVIDE CUSTOMERS WITH PROFESSIONAL OPTIONS BASED ON THEIR NEEDS/WANTS.
• OBTAIN CUSTOMER REFERRALS AND TESTIMONIALS
• SCOPE SEWER LINES AND DRAINS USING A VIDEO RECORDING MONITOR, CAMERA AND LOCATOR.
• PERFORM ACCURATE MEASUREMENTS AND COLLECT PERTINENT INFORMATION FOR INSTALLATION CREWS EX: PHOTOS/VIDEOS
• WORK CLOSELY WITH DISPATCH, INSTALLATION TECHNICIANS, AND SERVICE TECHNICIANS
• DOCUMENT CLIENT SALE NOTES
• PREPARE WRITTEN ESTIMATES FOR OUR CUSTOMERS; COMPLETE AND SUBMIT ALL PAPERWORK IN A TIMELY MANNER.
• MAINTAIN PROFESSIONAL CONDUCT AND APPEARANCE IN ALL WORKING CONDITIONS
• CONVERT OPPORTUNITIES INTO SALES
• MAINTAINING PRICING TO BOOK RATES
• ALL OTHER DUTIES AS ASSIGNED BY A MANAGER

QUALIFICATION AND EDUCATION REQUIREMENTS

• HIGH SCHOOL DIPLOMA OR GED EQUIVALENT
• 3 YEARS OF PROVEN PROFESSIONAL SALES AND CUSTOMER SERVICE EXPERIENCE
• EXCELLENT COMMUNICATION SKILLS
• COMPUTER PROFICIENT
• STRONG MECHANICAL APTITUDE
• STRONG PROBLEM-SOLVING SKILLS / ABILITY TO TROUBLESHOOT
• KNOWLEDGE IN RESIDENTIAL AND LIGHT COMMERCIAL PLUMBING IS A PLUS
• PREVIOUS DRAIN/SEWER/PLUMBING EXPERIENCE IS A PLUS

WORK ENVIRONMENT

THE WORK ENVIRONMENT CHARACTERISTICS DESCRIBED HERE ARE REPRESENTATIVE OF THOSE AN EMPLOYEE ENCOUNTERS WHILE PERFORMING THE ESSENTIAL FUNCTIONS OF THIS JOB. REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS.

WHILE PERFORMING THE DUTIES OF THIS JOB, THE EMPLOYEE MAY BE EXPOSED TO WORKING CONDITIONS THAT INCLUDE WORKING NEAR LOUD, LARGE HEAVY EQUIPMENT AND NEAR MOVING MECHANICAL PARTS AND WORKING OUTDOORS IN INCLEMENT WEATHER CONDITIONS. DUTIES MAY ALSO INCLUDE STANDING, SITTING, BENDING, TWISTING, TURNING, AND KNEELING FOR UP TO 100% OF EACH SHIFT. THE POSITION MAY BE REQUIRED TO WORK OUTSIDE DURING ALL WEATHER CONDITIONS

Company Description

Service Professor has been in business since 1978 and is committed to providing quality solutions for their customers, all while standing behind our work that gets done right the first time! Don’t believe us? Check out our 3,000+ 5 Star Reviews!