Benefits:

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Signing bonus

Role Description The Service Specialist is a part time position that provide excellent customer experience, understands customers' needs, and appropriate product and service offerings. This role supports the insurance agency by welcoming customers and setting expectations of established agency practices.

Responsibilities

Responds to prospective clients as well as customer inquiries, daily, regarding coverages, billing, claims, or products

Provides personalized, professional customer service experiences by building trust and being consistent

Serves as a liaison on behalf of the customer

Schedules appointments with existing or prospective customers for agency co workers

Qualifications

Job contingent based on passed property, casualty and life insurance license ahead of first day of employment.

Ability to work independently

Customer service experience

Excellent communication skills

Proficiency in basic computer applications and office software

Flexible work from home options available.

This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.