Benefits:

Competitive salary

Opportunity for advancement

Training & development

What We Offer

At Midas, we deliver dealership-quality expertise in a supportive environment that promotes growth, teamwork, and excellence. We’re dedicated to helping our employees thrive and rewarding their hard work. As a Service Advisor, you’ll enjoy:

Competitive Pay with performance-based commissions and bonuses

Annual Year-End Bonus recognizing your contributions

Consistent Schedule: 5-day workweek (Mon–Sat, 8 AM–5 PM) with Sundays off

Paid Time Off: 5 holidays and 5 vacation days annually

Birthday Off (Upon Request)

Overtime Opportunities for those seeking extra earnings

State-of-the-Art Shop: Clean, organized, and equipped with modern diagnostic tools

Adaptive Learning Program: 3–5-minute daily training with reward opportunities

ASE Certification Incentives: $1.50 raise per ASE certification, including C1, with fees paid by Midas

Employee Discounts on services and personal vehicle work

High-Volume Location: Busy, high-rated shop with a strong customer base

AAA-Approved Facility offering dealership-level service with a personal touch

About the Role

As a Service Advisor, you are the face of Midas. You’ll guide customers through the service process, ensuring each visit is smooth, professional, and positive. Working closely with technicians, you’ll coordinate repairs and communicate clearly to deliver top-quality automotive care.

Key Responsibilities

Customer Engagement: Greet customers warmly and professionally

Needs Assessment: Listen to concerns, inspect vehicles, and recommend services

Service Estimates: Prepare detailed, easy-to-understand repair estimates

Collaboration: Communicate effectively with technicians for accurate, timely repairs

Customer Updates: Provide clear updates on vehicle status and timelines

Documentation: Maintain accurate service and customer records

Front Office Management: Keep the reception area clean, organized, and inviting

Customer Service Excellence: Ensure every customer leaves satisfied and confident in our work

What We’re Looking For

We seek a motivated Service Advisor with strong people skills, attention to detail, and a passion for customer service. Automotive experience is helpful, but we’re willing to train the right candidate.

Experience: Prior Service Advisor or customer service experience preferred

Communication: Strong verbal and written skills to explain services clearly

Organization: Ability to multitask and manage time in a fast-paced shop

Automotive Knowledge: Basic understanding preferred, but training provided

Software Skills: Familiarity with scheduling or POS systems is a plus

Positive Attitude: Professional, customer-first mindset

Why Midas?

We pride ourselves on delivering exceptional automotive service while fostering an environment of growth and teamwork. Whether you’re an experienced advisor or new to the field, you’ll find opportunities to build your skills, earn more, and advance your career. Our people are the foundation of our success—and we reward excellence every step of the way.

Join Our Team

If you’re passionate about providing great service, working with a dedicated team, and being part of a trusted brand, apply today to become a Service Advisor at Midas. Help us redefine what it means to deliver dealership-quality service with a personal touch.

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