Benefits:

401(k)

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Profit sharing

Savings bank

Vision insurance

The Call Center supervisor position plays a critical role in the success of Dick Van Dyke Inc. The supervisor will provide front-line direction to our team CSRs, and ensure quality service is provided in every customer interaction. The CSR supervisor will promote professional and personal development of individual team members by administering performance evaluations, training needs, progressive disciplinary actions, and career opportunity programs.

Call Center Supervisor Schedule:

8 hour shift

Monday to Friday 8am to 5pm w/ 1hr lunch

Call Center Supervisor Position Requirements:

Leadership aspirations. You’re interested in learning how to develop your leadership skills and be a coach, advocate, and role model to our CSRs.

A post-secondary degree or certificate, preferably in Business Management or Communications. A combination of education and work experience will also be considered.

At least two years of experience in a leadership, supervisory, or coaching role

Ability to work both independently as well as in team settings within a fast-paced environment.

Ability to type 45 WPM with accuracy

Strong knowledge of MS software (Word, Excel, Power point).

Call Center Supervisor Position Additional Requirements:

All Applicants must provide 3 professional references

High school or equivalent (Required)

Microsoft Office: 1 year (Required)

Supervisory Experience: 2 years (Required)

Customer Service Experience: 5 years (Preferred)

Driver's License (Required)

Call Center Supervisor Benefits include after 90 days:

Health Benefits

Dental Benefits

Vision

Life Insurance

401K Profit Sharing Retirement Plan

Aflac

Flex Spending Account

1 week Paid Vacation

4 PAID personal days a year

Off Sundays

Job Type: Full-time Work Location: One location

Call Center Supervisor Pay: Commensurate on experience

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.