Under the direction of, and reporting to the Service Manager, the Service Technician works to achieve a high level of customer satisfaction by performing routing and preventative maintenance as well as repair work on welding and mechanical equipment from Central McGowan customers.
JOB DESCRIPTION
- Performs routine preventative maintenance on location at customer facilities or at our service center in our St. Cloud location.
- Disassemble welder.
- Blow out equipment and inspect for hot or failing components.
- Check drive rolls and drive roll tension.
- Check feed system through gun; make sure wire is feeding properly without kinks.
- Check for proper gas flow at the end of the gun.
- Wipe down and clean exterior of welder.
- Performs welder calibration and certification on location at customer facilities or at our service center in our St. Cloud location.
- Verify welder meter reading to calibrated test equipment.
- Perform resistance test to simulate weld.
- Verify serial numbers and apply unit numbers for documentations purposes.
- Perform wire feed speed calibration using a wire feed speed meter.
- Updates job knowledge by participating in educational opportunities; reading professional publications.
- Documents service and installation actions by completing forms, reports, logs and records..
- Order replacement parts by generating a non-stock TIMS delivery ticket.
Preferred Qualifications:
Education, Experience and Certifications
- High School degree or equivalent required.
- Associates degree in electronics, mechatronics or similar field, preferred.
- Experience in electronic repair, preferred.
- Experience in welding and industrial equipment and/or field-related tasks preferred.
Competencies:
- High level of ethics, honesty, and transparency
- Ability to work under pressure in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines.
- Ability to maintain confidentiality with respect to CM2 operations.
- Strong verbal and written communication skills
- Must be a good team-player, detail oriented and good at multi-tasking
- Proficient with Microsoft Office or related software, and standard business equipment (phone, computer, copier/scanner etc.).
Work Conditions:
The work environment is primarily indoors. May have exposure to a variety of weather conditions when traveling outside of the workplace.
Our Benefits & Perks
We believe in taking care of our team. That’s why we offer a comprehensive benefits package designed to support your health, financial wellbeing, and overall work-life balance.
Our benefits include:
- Medical, dental, and vision insurance
- $1,500 annual employer contribution to your HSA
- Accident and critical illness coverage
- Short-term and long-term disability insurance
- Wellness reimbursement program
- Employee recognition and appreciation programs
- And more!
We are committed to supporting our employees both inside and outside of the workplace.