Service Technician - Industrial Machinery

KAAST MACHINE TOOLS INC

Service Technician - Industrial Machinery

Schiller Park, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Health insurance

    Paid time off

    Vision insurance

    Dental insurance

    Schiller Park, IL (Chicago Area)

    KAAST Machine Tools is one of North America's fastest-growing suppliers of metalworking and fabrication equipment. Our extensive product lineup includes mills, lathes, saws, grinders, press brakes, shears, rolls, plasma systems, and other industrial machinery used by manufacturers throughout the United States and Canada.

    We are seeking a hands-on Service Technician to join our team in Schiller Park, IL. This position combines shop-based machine preparation and testing with customer support, troubleshooting, machine demonstrations, and field service work.

    If you enjoy working with industrial equipment, solving technical problems, and being part of a growing company, we'd like to hear from you.

    What You'll Do

    Prepare new machines for customer delivery and installation

    Uncrate, assemble, inspect, and test machinery to ensure proper operation

    Perform machine demonstrations and operator walkthroughs in our showroom

    Troubleshoot mechanical and electrical issues both remotely and on-site

    Provide technical support to customers by phone and email

    Assist with machine installations and startup activities

    Complete service documentation and inspection reports

    Work closely with customers, sales staff, and service personnel to ensure successful machine deliveries

    Qualifications

    2 years experience working with capital Equipment, machine tools, or fabrication equipment

    2 years experience of industrial electrical systems, including 3-phase power

    Strong mechanical aptitude and troubleshooting skills

    Ability to read electrical schematics and technical documentation

    Excellent communication and customer service skills

    Self-motivated with the ability to work independently

    Comfortable working in both a shop and customer-facing environment

    Travel This position is primarily based in our Schiller Park showroom and warehouse. Travel typically ranges from 25–35% and may include:

    Customer installations

    Service visits

    Industry trade shows such as IMTS and FABTECH

    Support for large machinery deliveries

    Travel requirements may fluctuate throughout the year based on customer demand and company growth.

    Why Join KAAST?

    Growing company with long-term career opportunities

    Diverse range of industrial machinery and technologies

    Mix of shop work, customer interaction, and technical problem-solving

    Exposure to manufacturers across a wide range of industries

    Supportive team environment with opportunities to expand your skills

    Compensation $30–40 per hour, depending on experience and qualifications.

    Location Full-time, in-person position based in Schiller Park, IL, conveniently located near O'Hare International Airport.