The role is located in Lincolnshire, IL (north of Chicago).
Salary Range: $62-70k Depending on Experience
This full time position is complemented by a benefit offering including Medical, Dental, Vision, and Life Insurance, PTO, STD & LTD Benefits, 401k Retirement Plan and more.
Job Description Summary
The Service Technicians is responsible for supporting any engine rework projects in house or at customer location. This role also assists the Service Engineering group regarding warranty, diagnosis and failure analysis, repair and rework. All work follows generally prescribed routines, with supervision being readily available.
Duties and Responsibilities
Support any engine rework projects in house or at customer location
Test and diagnose mechanical, electrical, plumbing or electronic problems with engines and engine components; recommend and develop resolutions
Process and rework DPF components submitted for reconditioning
Fabricate and/or create test equipment necessary to test return parts and or engines that would include welding, cutting and/or grinding of metal
Provide technical assistance for the diagnosis of engines and generators
Provide review of components recalled by Warranty Administrator for Warranty Judgement and report on those findings.
Prepare quality reports, track, and maintain answers for reports
Ship parts requested to Japan by KBT for inspection
Strive to discover innovative ideas that will result in incremental or dramatic improvement, commitment to continual improvement
Drive forklift in a safe manner, ensuring loads are stable and secure
Support Service Engineering and Dyne Group as directed/assigned by Service Engineering Manager
Disassembly and measurement of engines tested from the dyne lab, providing the documented results to Application Engineering for reporting purposes
Responsible for safety, tool inventory and cleanliness and of shop area
General housekeeping and organization of warehouse area assigned to Service Engineering
Maintain an organized and secure work environment
Support co-workers in other departments as needed
Inform Manager of all noteworthy activities
Follow safety guidelines and department and corporate policies and procedures
Authority
N/A
Job Knowledge, Skills and Abilities
Thorough knowledge of engineering and mechanics involved in the installation and operation of diesel and gasoline engines
Experience in electronics
Able to use a variety of tools and test equipment both electrical and mechanical including electronic diagnosis tools
Ability to multi-task, establish priorities and meet deadlines, maintain a flexible attitude and approach towards assignments, and maintain level of organization in a changing and fast paced environment
Strong problem solving and discernment skills for various decisions. Excellent analytical skills
Working knowledge of word processing and spreadsheet applications
Knowledge OSHA regulations and EPA requirements
Strong command of the English language, both written and verbal and be able to comprehend a variety of instructions, both oral and written
Ability to communicate in a professional manner
Ability to be tactful and diplomatic in challenging situations
Ability to maintain a high level of confidentiality
Ability to operate forklift trucks
Ability to travel, possibility overnight, often with last minute notice; travel internationally
Education and Training
High school Degree with field experience and or vocational training
3 – 5 years’ experience in gasoline and/or diesel engine diagnostics and repair
Physical Demands
Standing, walking, sitting, stooping, bending, and reaching for extended periods of time
Frequent pushing and pulling of objects
Dexterity to make fast, simple, repeated movements of the fingers, hands, and wrists
Movement by holding, turning, and grasping objects
Reaching by extending hands in any direction
Feeling temperature, shape or texture by means of senses in skin
Ability to drive a car and travel by air
Frequent lifting and/or moving up to 50 pounds
Ability to see more than 20 feet
Ability to hear normal conversations on phone or in person
Ability to see color and see/read computer screen
Work Environment
Work is performed in a warehouse and engine testing environment. Conditions can be unpleasant or disagreeable such as high noise levels, exposure to heat or cold
Exposure to temperature variations when shipping doors are open
Regular exposure to vibration, fumes, gases, and proximity to moving mechanical parts
Handling of potentially dangerous chemicals or other substances, dangerous equipment, and tools
Work produced is subject to precise measures of quality and quantity
While traveling, will experience noise and comfort levels common to automobiles and airplanes
**Tools, Equipment & Safety **
Computer and other general office equipment
Crane, forklift, pallet jacks, pulleys, test equipment for engines, tools for mechanical adjustments
Eye and ear protection required while working on engines
Steel-toed shoes are required at all times
Required Skills
Required Experience