Service Technician

RooterMan of Billerica

Service Technician

Billerica, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    Company car

    Dental insurance

    Flexible schedule

    Free uniforms

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    We have an immediate opening for an experienced Service Technician!

    We pride ourselves in providing excellent customer service and expect all of our Plumbers to be able to work independently to troubleshoot issues, make the repairs, and test the systems to ensure they work correctly.

    Benefits/Perks

    Benefits: Health insurance and Dental Insurance

    Base Salary + Bonus Opportunity: Commission-based salary with potential for bonuses

    Great Work/Life Balance: No required overtime

    Time Off: Paid holidays and accrued vacation

    Flexible work schedule: Can accommodate midweek appointments

    Paid New Hire Training: Onboarding includes learning alongside a trained technician

    Company Truck: Each technician drives a branded, fully stocked company vehicle for commuting and job duties

    Tools Included: All necessary tools and products are provided

    Learn a New Trade: Develop skills within the industry

    Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving

    Small Business: Local business with an owner who works alongside the team each day

    Mentorship Opportunities: Ongoing training and career development

    Dedicated Help Lines: Technician Support Team on call to assist with questions

    Company contributing to Retirement

    Responsibilities

    Present options on every call and assist the customer in making the best decision for their home & family

    Explain/Educate customers on their plumbing needs at the customer level

    Perform drain cleaning in an efficient and professional manner

    Competent in all aspects of customer relations, training will be provided for drain cleaning

    Housecall Pro software; will provide training

    Qualifications

    OSHA certification - at least 10 hours

    Demonstrated knowledge of proper and safe use of tools and related equipment

    Troubleshoot service issues

    Medical Certificate

    Good Driving Record

    Positive Attitude

    Company Overview

    Residential and commercial drain cleaning service and repair company looking for our next drain cleaning superstars! We are seeking highly motivated drain cleaners who want to be part of a team. This is not your typical old-school plumbing shop- we are a fast-paced and one-of-a-kind operation. We work together to make our customers happy and get the calls run- so we can go home to our families!