Service Writer

KanEquip

Service Writer

Garden City, KS
Full Time
Paid
  • Responsibilities

    Job Summary:

    KanEquip-Garden City has an immediate opening for a Service Writer to assist the Service Manager with administrative duties and repair orders for agriculture and construction equipment.

    The ideal candidate has…

    • Experience in an agriculture equipment service department or an agricultural equipment dealership.
    • Expertise with computer system, including MS office and internet-based applications.
    • Ability to work seasonally extended hours during the week or weekends.
    • Acceptable Motor Vehicle status- current driver’s license, and ability to operate motor vehicle *Ability to travel to company meetings and training events as needed.

    You will contribute to our team by: (Duties and Responsibilities)

    • Coordinating with the Service Manager to assign jobs to technicians in the service department according to their skill and knowledge.
    • Assisting in supervision of technicians and ensuring excellent customer experience.
    • Communicate clearly with customers regarding service work and billing.
    • Maintaining a positive and professional working relationship with the service team, other dealership staff and venders.
    • Completing forms for service operations and warranty in a timely and accurate manner.
    • Promoting teamwork and communication through effective interaction with team members.
    • Managing service trucking and sales logistics.
    • Experience in an agriculture equipment service department or an agricultural equipment dealership.
    • Expertise with computer system, including MS office and internet-based applications.
    • Ability to work seasonally extended hours during the week or weekends.
    • Acceptable Motor Vehicle status- current driver’s license, and ability to operate motor vehicle *Ability to travel to company meetings and training events as needed.
    • Great customer service skills.
    • Knowledge of agricultural operations -farming background preferred.
    • Solid diagnostic and problem-solving skills.
    • Strong communication and interpersonal skills with customers and employees.

    If you have/can: (Skills and Experience)

    • Great customer service skills.
    • Knowledge of agricultural operations -farming background preferred.
    • Solid diagnostic and problem-solving skills. Strong communication and interpersonal skills with customers and employees

    You will earn/be eligible for…

    • Competitive hourly wage with overtime pay starting at 40 hours
    • Annual company and location bonuses
    • Opportunities for advancement
    • Training and development
    • Medical/Dental/ Vision Coverage
    • Health Savings Plan
    • Life and Disability Insurances
    • AFLAC
    • Flexible Spending Account
    • 401K Match and Profit Sharing
    • 96 hours of accrued PTO
    • 32 hours of Holiday PTO
    • Six (6) Paid Holidays
    • Bereavement Pay
    • Wellness Plan
    • Company Uniforms