Service Writer

West Coast Rovers

Service Writer

Lake Forest, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Vision insurance

    401(k)

    401(k) matching

    Competitive salary

    Paid time off

    Join the West Coast Rovers Team!

    West Coast Rovers is actively seeking exceptional talent in the automotive service and repair industry to join our team.

    West Coast Rovers is looking for a service advisor who values teamwork and thrives in a supportive environment. We have a busy shop and focus on customer service and producing positive results for our clients. We have hundreds of 5-star reviews, we don’t - and don’t need to- upsell to meet our financial goals.

    West Coast Rovers is the leading independent Land Rover repair facility in South Orange County. Our 7,800 square foot facility in Lake Forest is equipped with the latest technology and equipment. We are the Land Rover dealer alternative for all of a Rover’s repair and service needs.

    Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including addressing customer inquiries, schedule jobs for our mechanics, parts inventory and procurement, and managing required documentation.

    Responsibilities

    Work with our team of automotive service professionals to ensure a high level of customer satisfaction while maintaining profitability

    Ensure repairs and maintenance tasks are completed in a timely manner

    Be laser focused on customer service

    Manage the flow of service department paperwork, including invoices, repair orders, and maintenance records

    Qualifications

    High school diploma or GED required bachelor’s degree preferred

    Valid state-issued driver’s license and clean driving record are required

    At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred

    Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

    Why You Should Join Us:

    Closed on weekends

    Observance of all major holidays

    Performance-based incentives

    Health Insurance

    401(k) matching

    Paid time off

    Access to cutting-edge tools, including O.E. scan tools and programming capabilities

    At West Coast Rovers, we treat our clients with respect, honesty, and fairness. Proudly serving Orange County’s Land Rover owners since 2001.

    We look forward to welcoming you to our team!

    Job Types: Full-time

    Pay: From $60,000 and up based on experience

    Work Location: In person