Service Writer Powersports Service Department

Pitbull Powersports

Service Writer Powersports Service Department

Springfield, MO
Full Time
Paid
  • Responsibilities

    Benefits:

    Company parties

    Paid time off

    Competitive salary

    Pitbull Powersports is seeking an experienced seasoned Powersports Service Writer for our Springfield Service Department. Duties include but are not limited:

    Intake of customer units that includes gathering proper documentation and photos of vehicle

    Frequent contact with Service department customers and Service Manager.

    Primary contact with customers on the status of repair of their powersport

    Making and taking phone calls daily

    Answering emails pertaining to the service department

    Submitting warranty claims to the warranty coordinator

    Weekly walk arounds with the Service and Parts Manager to ensure proper scheduling

    Scheduling customers for appointments through the dealership DMS

    Maintaining a clean, safe and organized work environment

    Assist with answering questions that the service department customer may have

    Along with daily assigned tasks, the proper candidate must have reliable transportation and must be willing to work scheduled business hours at a high efficiency rate. Good computer skills and phone etiquette is a must.