Benefits:

Bonus based on performance

Company car

Dental insurance

Health insurance

Paid time off

Vision insurance

Job Title: Account Manager

Reports To: General Manager

FLSA Status: Exempt

Salary: $40,000 - $50,000 yr.

Schedule: Must have a flexibility

This Area Manager will manage housekeepers and shift supervisors in multiple facilities in the Greensboro area. This person needs to have a high level of flexibility in their schedule.

Duties and Responsibilities include the following. Other duties may be assigned.

1. Train employees in their job according to company standards using detailed task schedule for specific accounts in which they will work as well as instruction on proper cleaning techniques and chemical usage.

2. Ensure that employees know, understand, and follow company rules, procedures and guidelines as directed in Employee Handbook and Onboarding Paperwork.

3. Ensure that work, tasks, and projects in each account are performed as per the task schedule and are completed to meet or exceed customer expectations.

4. Provide support to employees as needed to help them be successful in their positions.

5. Be willing to assist in performing cleaning tasks as needed when short-staffed or other circumstances arise.

6. Ensure that all accounts and employees in each account have the proper supplies and equipment for accomplishing the tasks required.

7. Demonstrate excellent communication skills through both written and oral communication with employees, peers, and ServiceMaster managers and owners. Be able to easily communicate through emails, texts, and other written forms.

Supervisory Responsibilities: Manage shift supervisors are responsible for the overall direction, coordination, and evaluation of assigned accounts. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws, including training shift supervisors and employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and performing cleaning tasks and projects as needed.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, internet software and Email.

Education/Experience:

High school diploma or general education degree (GED); and 2-4 years janitorial experience.

Certificates and Licenses:

· Valid Driver’s License

Knowledge, Skills, and Other Abilities:

· Time management

· Oral and written communication skills

· Professionalism

· Ability to manage supervisors and employees at various remote locations

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stoop, kneel, crouch or crawl. The employee is occasionally required to sit, and climb or balance. The employee must frequently lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to Blood borne pathogens work near moving mechanical parts, work in high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock, and vibration. The noise level in the work environment is mild to moderate.

This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.